This privacy policy sets out how Connect Hebrides Web Design (https://www.connecthebrideswebdesign.co.uk) uses and protects any personal information given by you and/or collected via an online form, and/or an email address, and/or a phone call when you use this website.

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We are committed to ensuring that your privacy is protected and we are fully compliant with the General Data Protection Regulation (GDPR) guidelines. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

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We are interested in collecting only the personal information voluntarily provided by visitors to this website in order to offer them information and services. We will not sell or share your private information with third parties unless we are required by law to do so.

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We may use your information to send you promotional information about our products and services which we think you may find interesting if you tell us that you wish this to happen. We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

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What We Collect – Information You Provide To Us

 

We may collect your personal information via our contact form and email address present on this website and, also, via phone calls.

 

Below is a list of all our data collection points, the types of information we collect on each of them and how we handle your information once it is collected, as follows :-

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Contact Page Form

 

We may collect the following information via this form: name, email, phone number, current website and project info. This information is collected to allow us to contact and help you with your initial enquiry. The submissions will be stored in the designated mailbox which is only accessible by authorised Connect Hebrides Web Design personnel.

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Email Available On Website

 

We may be sent a wide variety of personal and commercial information from the various areas where our contact email address (info@connecthebrides.co.uk) is present on this website, including the following: name, email, phone number, current website and project info. This information is essential to allow us to contact and help you with your initial enquiry. These emails will be stored in the designated mailbox which is only accessible by authorised Connect Hebrides Web Design personnel.

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Invoicing

 

We may use the information we have collected via the data collection points listed above to create invoices in order to be compliant with the HRMC Regulations for a self-employed business in the UK. Once a project is agreed on and a payment is made, we are required by law to keep your relevant information for a minimum of 72 months (6 years) for HRMC purposes. Your information will be stored in the designated mailbox and our Local Server, both only accessible by authorised Connect Hebrides Web Design personnel.

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What We Collect – Information We Collect Automatically

 

In running and maintaining our website we may collect and process the following data about you :-

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• Analytics data: Information about your use of our site including details of your visits such as pages viewed and the resources that you access. Such information includes traffic data, location data, and other communication data.

• Enquiry data: We ask for contact information including your name, email address, and phone number, on our website so that we can reply to your enquiry.

• Account data: We ask for your account and contact information when you hire or buy something from us.

 

Occasionally, we might receive your contact information from one of our partners. If we do, we protect it in exactly the same way as if you give it to us directly.

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What We Do With The Information We Collect

 

We may collect the above information to understand your needs and provide you with a better service, and in particular for the following reasons :-

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• Internal record keeping.

• We may use the information to improve our products and services.

• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email or phone. We may use the information to customise the website according to your interests.

• Should we not engage in a business transaction after the initial contact is made, we will keep all your relevant information for a maximum of a twelve months for the purposes of future communications. It will be completely deleted after 12 months unless otherwise stated by you.

 

Controlling Your Personal Information

 

You may choose to restrict the collection or use of your private information in the following ways :-

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• You may request details of personal information which we hold about you under the new General Data Protection Regulation (GDPR) guidelines. If you would like a copy of the information held on you please send an email to info@connecthebrides.co.uk.

• If you believe that any information we are holding on you is incorrect or incomplete, please send an email to info@connecthebrides.co.uk as soon as possible. We will promptly correct any information found to be incorrect.

• If you wish to delete the personal information we are holding on you, apart from the ones we are legally required to keep, please send an email to info@connecthebrides.co.uk as soon as possible. We will promptly delete any relevant information.

 

Links To Other Third-Party Websites

 

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over how those websites will collect and handle your data. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

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Cookies - How We Use Cookies

 

A cookie is a small file that asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic, or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

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We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

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Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

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You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Stored cookies can be deleted from your web browser at any time by using its clear/erase history function.

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Security

 

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

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How To Complain

 

We take complaints very seriously. If you have any reason to complain about how we handle your privacy, please email us at info@connecthebrides.co.uk.

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